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The Five Elements of a Good Landscape Maintenance Contract

What you should look for before you sign on the dotted line

By Nick DiBenedetto

Metro Boston, the North Shore and Southern New Hampshire are home to some exceptional properties — and expectations for how they’re maintained are exceptionally high, too.

If you’re the owner or manager of a commercial property you face significant pressure to keep the property under your care safe and beautiful all year long. Hiring a commercial landscape firm to maintain it — without any handholding — makes your job a lot easier. But you need to make sure the firm you choose is professional and proactive.

Before you sign on the dotted line, make sure your contract has these essential elements.

1. A specific timeframe for the contract’s duration.

Most contracts cover a specific time frame, typically a year. Make sure you know how to renew your contract before it expires, and make adjustments to the new contract based on your property’s needs.

When you partner with us, your Account Manager will notify you in plenty of time, making the renewal process simple.

2. A clear scope of services.

Will you be getting four-season care, including snow and ice management? Do you need tree care, irrigation or any other special services? 

Your contract should include a list of services and a schedule of when they should be completed — and who they will be completed by. The crews at ND Landscape Services are qualified professionals with the relevant certifications.

3. Upfront fee and payment structure.

There are a lot of variables that affect the cost of your landscape maintenance plan, such as the size of your property and the scope of services you selected. But there shouldn’t be any surprises when you get your bill.

A good service contract will have all pricing and payment requirements clearly spelled out — along with a fee structure for add-on services not included in your contract. You should also know the financial consequences should you decide to cancel your contract mid-season.

4. Comprehensive insurance coverage.

Landscaping equipment can be dangerous, so you want to make sure the company you choose to maintain your commercial property has the proper insurance in place.

At ND Landscape Services, we have full liability insurance — so in the rare instance your property is damaged or someone gets hurt, there’s some protection built into your contract. And you get to enjoy some peace of mind.

5. Excellent communication and a clear point of contact.

It’s vitally important that you know who to contact — as well as how to contact them — should an issue arise. Every property under our care is assigned a dedicated Account Manager who is available by phone, text or email, so help is just a call away.

Choose a commercial landscape firm you can trust.

Choosing a new landscape maintenance contractor can feel daunting. It’s often difficult to know where to put your trust… especially when you’re dealing with high expectations and tight budgets.

We want you to feel confident in your decision, which is why we’ve divided up our commercial services into three packages. We’ve also developed a robust service guarantee, the ND Promise. The two things ensure you know exactly what you’re getting into.

So give us a call. We’ll sit down with you and talk through all the features that make your property unique and develop a maintenance contract that is exactly right for you — one that improves your property’s value in the summer and keeps everyone safe in the winter.

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